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FORT LEE, Va. -- As part of an ongoing Army-wide effort to resolve unsatisfactory conditions in Army family housing, Fort Lee leaders will hold a town hall to provide information and gain feedback from residents. The meeting will take place at the Lee Theater from 6-7 p.m. Feb. 27.

This town hall is an internal forum where installation leaders will connect with Soldiers, Army families and other residents of Fort Lee to help ensure the obligations of providing safe, quality family housing are being met.

In a recent statement, Secretary of the Army Dr. Mark Esper stated, “We are deeply troubled by the recent reports highlighting the deficient conditions in some of our family housing. It is unacceptable for our families who sacrifice so much to have to endure these hardships in their own homes. Our most sacred obligation as Army leaders is to take care of our people – our Soldiers and our family members.”

Esper added, “We will hold our chain of command and private contractors accountable to ensure they are meeting their obligations to provide safe, high-quality family housing.”

The contractors he refers to are private companies who partner with the Army to provide housing as part of the Residential Communities Initiative. Senior members of Hunt Military Communities, the RCI partner at Fort Lee, will join Quartermaster General Brig. Gen. Douglas McBride and Garrison Commander Col. Hollie Martin to engage post housing residents. These leaders want to ensure residents understand their rights as tenants in privatized housing, how to report a concern and receive prompt action, and how to seek further action on any complaint they feel is unresolved.

Additional information and updates on questions asked at the town hall will be disseminated through installation command information channels as needed after the event. Community members are reminded also that comments about facilities and/or services provided on the installation can be submitted through the Interactive Customer Evaluation, or ICE, system that can be directly accessed through the image link on the Fort Lee homepage.

The Secretary of the Army’s website containing recent new releases, photos from his installation visits and responses to questions from the military community is available at www.army.mil/leaders/sa.