Kenner Independence Weekend Closures
Kenner Army Health Clinic, Troop Medical Clinic 1, and Mosier Consolidated
Troop Medical Clinic will be open July 1 (training holiday) and closed July 4 in observance of the Independence Day holiday. The clinics will resume normal operating hours and services July 5.
To speak with a KAHC medical provider when Kenner is closed, contact the administrative officer of the day at (804) 734-9000. This must be done before seeking treatment at an urgent care center. For urgent care while traveling, call TRICARE North Region at (877) 874-2273 to locate a local urgent care center, then contact the KAHC primary care manager at 734-9000 for a referral.
For an emergency, go to the nearest emergency room or call 911.
Lodging Furniture Sale | June 25
IHG Army Hotel Fort Lee will conduct a furniture and excess items sale June 25, 10 a.m. - 5 p.m., at the old lodging facility, building 8026, Mahone Avenue.
It is a cash-only sale. All items must be removed from the building at the time of purchase. All proceeds will be donated to Holiday Helper and the Fisher House.
KAHC Commander’s Call | June 30
Kenner Army Health Clinic and the Patient Appointment Line will curtail services June 30, 1-4 p.m., to allow staff attendance at a quarterly Commander’s Call and training session.
The clinic will re-open in the late afternoon for pharmacy services. Patients with routine needs should contact the clinic before or after the closure.
To reach the on-call provider when the clinic is closed, contact the administrative officer of the day at (804) 734-9000.
Exchange 4th of July Gift Cards
To show appreciation for their service and to celebrate July 4, Exchange gift cards can be sent to Soldiers, Airmen, Sailors and Marines deployed to Afghanistan, Kuwait and other contingency locations to redeem through the Army and Air Force Exchange Service.
While only authorized shoppers can redeem Exchange gift cards, anyone can send one by calling 800-527-2345 or by visiting www.shopmyexchange.com and clicking “Purchase Gift and Phone Cards” at the bottom of the page.
Gift cards can be addressed to a specific military member or sent to “any service member” through the Fisher House Foundation, Air Force Aid Society, Warrior and Family Support Center or Navy-Marine Corps Relief Society.
New Password Requirements for TRICARE Online
TRICARE Online will require beneficiaries to change their passwords every 90 days effective June 25.
Currently, beneficiaries must change their password every 150 days. All users with a password older than 90 days will be required to set a new password. TRICARE Online also will require the use of stronger passwords. New passwords should not contain beneficiary names, email addresses, ZIP codes, Social Security numbers or dates of birth. In addition, none of the previous 10 passwords should be reused and at least two total characters must be different from the previous password.
A subsequent release later in the year will require 60-day password resets.
Kenner Optometry Services
Optometry services provided by Kenner Army Health Clinic are only available to active duty personnel at this time due to provider shortages.
Patients who are routinely seen by the Optometry Clinic should contact their PCM team to discuss and coordinate care during this period.
For details, call (804) 734-9253.